FAQ

The name on the credit card does not have to be the same as the user's.

It will be issued by the rental car company that made the reservation.

It depends on the vehicle type settings of each car rental company's store.
It depends on each rental car company, but usually passenger cars have a maximum capacity of 4 to 5 people (excluding some models), minivans and wagons have a maximum capacity of 6 to 10 people, and recreational vehicles with a maximum capacity of 5 to 8 people can ride in 1

Information will be provided from each sales office, so please check directly.

Depending on how busy the internet connection is, there may be a time lag until the reservation is confirmed.
Please wait a few minutes for your reservation to be confirmed.

Currently, we are not accepting changes to reservation details. Please make a new reservation after canceling.
*Depending on when the cancellation procedure is performed, a cancellation fee may be charged based on the cancellation policy of each rental car company.
Please contact the rental car company directly to see if a cancellation fee will be charged even when rebooking.

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