IshigakijimaList of rental stores

MamreX Rent A Car

MamreX Rent A Car

Location

781-1 Shiraho, Ishigaki-shi, Okinawa

Tel.

+815012014804

Hours

Weekdays 09:00 - 20:00、Weekends & holidays 09:00 - 20:00

Closed

None

Payment methods

Cash, credit card, QR, electronic money

Cycraft Rent A Car

Cycraft Rent A Car

Location

785-1 Shiraho, Ishigaki-shi, Okinawa

Tel.

+81980879801

Hours

Weekdays 08:00 - 19:30、Weekends & holidays 08:00 - 19:30

Closed

None

Payment methods

Cash, credit cards, various electronic money

BLUE RENT-A-CAR Ishigakijima

BLUE RENT-A-CAR Ishigakijima

Location

1054-98 Miyaraharano, Ishigaki-shi, Okinawa

Tel.

+819068742170

Hours

Weekdays 09:00 - 20:00、Weekends & holidays 09:00 - 20:00

Closed

None

Payment methods

Cash, credit card

How to Use

STEP 1 Make a reservation

STEP 1 Make a reservation

Make a reservation for your preferred rental car on this website.
A reservation confirmation email will be sent to the email address you provided during the reservation process.

STEP 2 Pick up your rental car at the rental office

STEP 2 Pick up your rental car at the rental office

After arriving at the rental office, you will complete the necessary procedures.
You will need to present your driver's license, so please have it ready.
Rental office staff will explain the details of your insurance and compensation coverage, which may be difficult to understand. They will also inform you of points to keep in mind when returning the vehicle. Be sure to clarify any points you are unsure about.
Once these procedures are complete, you can finally start your Okinawa trip in your rental car!

STEP 3 Return the rental car

STEP 3 Return the rental car

Complete the return procedures at the rental office.
Generally, you need to fill the tank when returning the rental car.
Be sure to keep the receipt as proof that you filled the tank.
There is often traffic congestion around Naha Airport, so we recommend allowing extra time when returning the car.

User Guide

User Guide

About cancellations

You can cancel your reservation through the Reservation History page.
A cancellation fee may apply in accordance with the cancellation policy of the car rental company being used.
Please refer to the reservation confirmation email or the Reservation History page for the company’s cancellation policy.

About Changes

Reservation changes are not accepted through this website. Please cancel your current reservation and make new one.

When an accident happens

(1) Give aid to any injured people Immediately call 119 for an ambulance, provide first aid to the injured, and move the rental car to a safe location.
(2) Call the police Even if the accident is minor, call the police to report the accident. Once the accident report has been filed, please follow the procedures to obtain an accident certificate. (The accident certificate is necessary to use the compensation system.)
(3) Call the emergency contact number Please call the emergency contact number for the rental car company. Note that if you reach a settlement with the other party, the compensation system cannot be used.
The incident will be treated as an accident regardless of the amount of damage or whether there is another party involved, so please follow the procedures outlined above.

When the car malfunctions

If you notice anything unusual or experience a malfunction/problem, please stop the car in a safe place and contact the car rental company.
*Please understand that, depending on the vehicle and the situation at the site, you may be charged for the service. Thank you for your understanding.

About the Warranty and Insurance System

To help you understand insurance and compensation for rental cars, we will explain the two systems of indemnification and NOC (non-operation charge) compensation.

In the event of an accident involving a rental car user, the car rental company may suffer business losses in addition to damages to people, property and the rented car.
Insurance covers damages to people and property but not the car rental company’s loss of business.

The system that exempts the customer from liability costs (deductible) within the scope of the insurance coverage is called indemnification and the system that exempts the customer from claims for business losses to the car rental company is called “NOC Compensation”.

Collision Damage Waiver (CDW)

This website provides information on indemnification in the plans of each car rental company.
The conditions of the insurance vary by plan, so please check the plan details carefully.

Even withCollision Damage Waiver (CDW), you will be responsible for any damage exceeding the insurance coverage.
Even with Collision Damage Waiver (CDW), the insurance may also not cover damages that were not reported to the police or that fall under the insurance policy’s exclusions, violations of the rental agreement or situations in which the customer is found responsible for the use or management of the vehicle.

Please note that insurance coverage also varies car rental company.
For more details, please contact the rental company directly.

About Collision Damage Waiver (CDW)

Without indemnification, you are responsible for any damages covered by the insurance, up to a certain amount.
This fixed amount is known as the deductible.

The amount of the deductible depends on the insurance coverage of the car rental company and the class of car you rent, but it can be quite expensive, ranging from 50,000 to 200,000 yen.
By also enrolling in what is known as Collision Damage Waiver (CDW) when renting a vehicle, the car rental company bears the cost of the deductible on behalf of the customer.

Each car rental company plan on this website has different conditions for enrolling in Collision Damage Waiver.
Some plans already include this coverage in the rental fee, while others allow customers to choose their own coverage.
Please check the details screen for the specific plan.

About NOC Compensation

When a car rental company’s loss of business is not covered by Collision Damage Waiver (CDW), the customer will always be billed separately.
This fixed amount to be paid by the customer is called a Non-Operation Charge (NOC).

This non-operation charge is not only eligible for accidents, but also for events that cannot be lent to other customers, such as damage to in-car equipment (burnt holes in the seat, etc.), theft, hit and run damage.

FAQ

How to make a reservation
① Select either an area / airport / station from the homepage of the OKIREN reservation website.
② Select station/area details
③ Select date and time
④ search button
※Specific search as needed

Please contact the car rental company directly to confirm the details of the listed plan.

Reservations can be made from as early as 2 days later up to 8 months in advance.

It is possible to make a reservation on behalf of someone else. When making a reservation as a proxy, please enter the information of the actual customer who will be renting the car in the customer information section of the reservation form. Please note that the rental car company will receive the information entered for the customer.

Cancellations through the website are accepted up to 4 days before the rental start date.
If the cancellation deadline has passed, you will not be able to cancel through the website.
If you need to cancel after the deadline, please contact us at okiren_contact@o-naz.com
with the following information:
・Name used at the time of reservation
・Date and period of the car rental reservation
・Phone number
・Email address

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