Teach Rent A CarOffice information

Non-Operation Charge (NOC)

In the event of an accident, theft, breakdown, damage, or excessive soiling that requires the rental vehicle to be repaired or cleaned, you will be responsible for the following amount as compensation for the loss of business during the repair or cleaning period.

If the vehicle can be driven back to the rental office: ¥50,000
If the vehicle cannot be driven back to the rental office: ¥100,000 + towing fee

The NOC also applies to the following cases:

Flat or burst tires
Damage to or loss of tires, wheels, or wheel covers
Cracks or damage to windows caused by flying objects such as stones
Damage to or loss of in-vehicle equipment (excluding damage caused by an accident)
Smoking or excessive soiling

※ If you expect to be late for your scheduled reservation time, please contact the rental office where you are scheduled to pick up the vehicle.

If we are unable to contact you and more than one hour has passed after your scheduled departure time, your reservation will automatically be treated as cancelled. Please be aware of this.

Cancellation Policy

7 days or more before the rental start date: Free
6 to 3 days before the rental start date: 20% of the basic rental fee
2 days to 1 day before the rental start date: 80% of the basic rental fee
On the rental start date: 100% of the basic rental fee

※ If more than one hour has passed since the scheduled reservation time and we are unable to contact you, your reservation will be treated as cancelled.

Please contact us in advance if you need to change the reservation time or any other details.